As our customer, you're our most valued asset. We will accept
all returns of new-condition (unused, unwashed, unaltered
and with original packaging) merchandise within 7 days of
your receipt of the items. If a replacement is desired you
are responsible for shipping the package back to us. Custom
and rush orders are limited to a 3 day return policy.
Product packaging must be returned intact and the product's
box must be covered and kept in new-condition. If the return
cannot be accepted the items will only be shipped back to
the customer at the customer's cost.
Warranty covers any defects in materials or workmanship.
If one of our knives ever breaks or fails because of material
or manufacturing defect, we’ll replace the knife.
This warranty runs as long as you own your knife. Coverage
ends if you sell or otherwise transfer the knife to someone.
This warranty does not cover breakage or failure due to misuse
of the khukuri knife. Khukuri Knife is as good as ours rarely
break or fail because of a defect. Usually they break or fail
from what we call “tool abuse”—using them for unsuitable tasks
like prying or pounding. Therefore, blade tip breakage is
not covered by our warranty. Use of a knife for any purpose
other than cutting voids the warranty. This warranty does
not cover failure of mechanisms due to your failure to properly
maintain them.
Also, consequential and incidental damages are not recoverable
under this warranty. Some states do not allow the exclusion
or limitation of consequential damages, so this exclusion
or limitation may not apply to you.
If you have any questions or concerns, please email: khukuriknife@gmail.com